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When did Boticas VitaNova open?

Boticas VitaNova officially opened on July 28, 2026, a memorable date because it coincides with another celebration. The opening took place at 5:00 p.m.

How does our available stock system work?

At Boticas VitaNova, the availability of some products is expressed as a quantity of units. This information shows how many units the system records for a product at a particular branch.

What does the unit quantity mean?

The quantity shown represents the units recorded in the system, not necessarily the number of boxes or packages. To interpret this information correctly, you need to consider the product packaging.

Keep in mind that this equivalence depends on the product packaging and how each product is recorded in the system. If you have questions about actual availability, please contact the relevant branch.

What was the first purchase made at Boticas VitaNova?

The first purchase made at Boticas VitaNova was a 1,000 ml bottle of alcohol, which was used to fill small bottles that were later distributed among the guests during the opening ceremony.

Why did we add the “3D View” feature to our products?

We continuously improve our website to provide a better experience for our users. That is why we introduced the 3D View feature, which allows customers to preview products before purchasing them.

How do we handle your feedback?

We always read the feedback we receive. We are grateful to everyone who takes the time to share their thoughts with us! If you would like to leave your feedback, you can use the form on our homepage.

What is VitaTools?

VitaTools is a section of Boticas VitaNova that brings together digital tools designed to make users’ tasks easier. Its goal is to provide useful tools that are free to use and ad-free.

What is VitaWiki?

VitaWiki is the documentation hub of Boticas VitaNova, created to answer users’ questions and provide clear information about its services, tools, and features. Its goal is to help users better understand the platform and avoid confusion.

How do I place an order online?

Placing an order at Boticas VitaNova is simple. Follow these steps to select your products and complete your purchase.

1. Choose your products

   Browse our catalog and add the products you wish to purchase to your cart using the corresponding button on each product. The button looks like this:

   
   Agregar al carrito

2. Review your cart

   Go to My Cart to review your selected products. Then, choose the branch where you would like to make your purchase and continue with the checkout process.

3. Enter your order details

   Fill out the form with the requested information and make sure all the details are correct before continuing.

4. Confirm your order and make the payment

   Follow the instructions on the page to confirm your order and complete the payment. If a payment receipt is requested, send it via WhatsApp to the official contact channel of the corresponding branch.

5. Pick up your order or ask about delivery

   Arrange to collect your order from the selected branch. If you prefer delivery, check availability, service coverage, and conditions with the pharmacy staff beforehand.

What does "UNDER DEVELOPMENT" mean?

This is a section we are preparing for you.
You will be able to use this section very soon... in most cases.

This status is usually displayed with the following icon:

What are "System Resources"?

These are all the graphical elements and files (images, logos, icons, videos, fonts, etc.) used by the VitaNova website itself to function, organize its design, and display its sections correctly.

What are "User Resources"?

These are files, images, branding elements, and icons that are not directly part of the website code or design, but are intended for use in advertisements, printed materials, social media, or external software (such as the pharmacy POS systems).

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